As online marketing and search engine marketing in particular have evolved over the years, more and more metrics and data sources have become available to marketers. This is a great thing for analyzing campaigns and strategies, learning from them and improving upon them. However, all of this data can get extremely overwhelming, which is why it’s important to have strategies for the analytical process itself.

A couple weeks ago, Google’s Analytics Evangelist, Avinash Kaushik gave a keynote speech at Search Engine Strategies New York. WebProNews interviewed him shortly after, picking his brain about how online marketers can sort through and maximize the incredible amounts of data they have access to.

Kaushik says a lot of people will open their analytics tool and just look at the top ten or twenty rows of data, but there are strategies to help you see more of the picture. A few specific examples:

- In-line segmentation
- Tag Clouds
- Keyword trees

Basically, these are all things that can take large amounts of keywords and let you visualize the top performers, and understand the data. It can help you look at how strong your brand terms are, compared with different categories, for example. These things are explored further in Avinash’s keynote:

Avinash places great emphasis on quantifying the economic value of things – your different goals. Quantify the "micro-conversions" as he calls them. This could be placing a dollar value on RSS feed subscribers, or on ad clicks, affiliate clicks, number of reviews, number of downloads, number of phone calls that were made to convert offline, etc.

"Quantify the complete impact of a site, otherwise you’re going to be making bad decisions," he says.

The more you can break down your site in terms of the goals you are trying to achieve, and place specific values on these goals, the better you can understand the bigger picture and the vast amount of analytical data that concerns the performance of your online marketing efforts.

Getting press coverage can mean a great deal for gaining traffic and overall exposure for your business. That said, there are also ways to take some initiative yourself in getting some exposure from news search.

Is news search part of your strategy? Real-time? Social Search? Press releases? Discuss here.

News Search Optimization

As Lisa Buyer of the Buyer Group talked about with WebProNews at SES last week, news search optimization is getting more powerful with social media and real-time search. Add these to older tactics like blogs and press releases, and there have never been more opportunities to get news-related content discovered.

Press Releases

Press releases can still be a great way to spread the word about any announcements your business might have. They can also drive traffic, particularly from search engines.

Back in the summer, PRWeb shared a case study with us, involving a firm that typically sees a boost in search engine rankings and a 50% spike in web traffic after they issue a release. In fact, for one release in particular, the firm saw a spike of 400% on two different Web sites, and the firm doesn’t believe they were from the same users. They also incorporate social media tools like Twitter to extend the "shelf life" of press releases, and say that drives additional traffic.

"When we included a link to our press releases on Twitter and other social media networks, we saw these both expanded the scope of distribution and the extended the longevity of the announcement," the CEO of the company behind the case study had said.  "With other news releases we saw an initial spike in Web site traffic on the first two days and then it dropped off.  With these features we’ve seen increases in traffic up to five days after the news release was issued."

Remember, Google News indexes press releases as well.

Real-Time Search

You’re probably already using social media in some capacity at this point. Real-time search presents an added benefit to talking about timely topics using channels that you are already using (Facebook, MySpace, Twitter, blogs, etc.). That doesn’t mean spam. Spamming won’t get you very far here anyway, because Google is pretty good at filtering this. We went over a few basic tips for real-time search optimization a while back. The recap is below, but you can find them elaborated on here.

1. Use keywords
2. Talk about timely events
3. Have a lot of followers (who can share your content)
4. Promote Conversation
5. Include Calls to Engagement

Real-time search is much more than just Google. There are an increasing number of players in this space, and with the rise in smartphone usage, mobile apps are giving consumers a lot of choices in how to obtain their information.

Social Search

Another great benefit of using social media means you get to show up in your friends/followers personalized social search results for numerous queries on Google. Newsy topics are frequently the ones that trend, and that means lots of people searching. If something big happens, there’s a chance that some of your social network contacts will search for something related to that, and if you have something to say about it, there’s a good chance they’ll see it in their results.

Of course people search with the social networks themselves as well. Facebook search queries were on the rise last time I checked.

Google News

Last September, we ran down a number of Google News SEO tips here. Google shared some tips of their own on the subject as well:

Optimizing for news search means more shots at showing up in search results period. Do you have other ideas about getting in front of news seekers? Share here.

What’s the next big thing in social media? Is it Google Buzz? Is it Chat Roulette? Is it Foursquare? Is it Gowalla? Is it something you won’t hear about until tomorrow, next week, or next year? While it is certainly a good idea to be aware of trends, it’s also important for businesses not to get to fixated on them, and go rushing into things that may or may not make sense for them.

Shiny Object Syndrome

As 10e20 President Chris Winfield discussed with us at Search Engine Strategies last week, a lot of people get caught up in "shiny object syndrome". This is essentially where businesses get caught up in the hype surrounding the latest service, trend, or fad, and feel like they have to be involved to stay relevant, and jump in because of that.

This is not the best way to go about things. "You should never get involved in something, just because you think you have to," he said.

Winfield made a great point: think about if you had put a large amount of time and money into a Friendster strategy or an Orkut strategy, only to find that these networks would never offer you the benefits you could’ve received from using these resources on a Facebook strategy.

It’s important to consider your goals and think about what you need to measure in your social media efforts, from a business standpoint. "Not all companies should be measuring the same exact things," notes Winfield.

Portability

Perhaps the best approach you can take is to have a relatively portable social media strategy. In other words, look for ways to engage with customers that don’t limit you to a particular service. That way, if they flock to a new one in the future, you can go along with minimal hassle. Maintain consistency in your brand’s persona and how you deal with customers, and you’ll probably find that this can be transported from one channel to another, despite technological adjustments that may need to be made to the strategy.

One good thing that businesses likely have to look forward to is a more open web, which will allow users of separate services to communicate with one another. Just yesterday, Cliqset and Status.net claimed to have implemented the first live example of the Salmon protocol, and for the first time ever, the users of two independent, public web entities are able to communicate with each other, without being on the same service as the person they are communicating with.

"This is a great demonstration of Cliqset’s larger vision of social networks being siteless, and we think it’s going to be the future of how all services interact and, more importantly, how users of these services interact," Cliqset tells WebPronews. Major social media players are already heavily involved in similar initiatives.

Social media marketing is largely about engaging with your audience, and a big part of that is knowing where your audience is. A lot of brands may find that their audience is easiest to reach through forums, which are kind of the old school social networks.

Do you use forums to engage with your audience? Tell us about it.

There’s no question that there is a lot of value to the big networks like Facebook and Twitter, but forums have always been and still are a way to jump into a topical conversation within a specific niche and engage with an audience that is heavily invested in that niche. As Li Evans of Serengeti Communications talked about with WebProNews at Search Engine Strategies last week, forums can sometimes provide more value than the big social networks, depending on your audience.

"A lot of people think forums and message boards are dead, but they’re not," she says. "They’re very powerful because they have a lot of influencers, it can reach a lot of people, and these forums rank in the search results as well."

The very nature of forums makes them good for search, because users will continue to update them with fresh posts in many cases, and add information and value, and often answer the questions users are seeking with their search queries.

Last fall Google introduced a new feature to search results, making it easier to find forum posts related to topics users search for. When forum sites have more than one relevant discussion going, Google will link to them under the main result.

As Evans pointed out, it’s a great idea to listen before you talk in a forum. Communities often have certain ways members will talk to one another, and just have things established that may not be so apparent to the "newb." She likens it to petting a shark. "It can bite you," she says. Just pay attention and get a sense of the atmosphere in a community before jumping in and embarrassing yourself. If there’s one thing most active forum participants have in common, it is that they’re vocal, and you don’t want any negative reputation issues to arise.

While forum participation may be like petting a shark, that doesn’t mean you should be afraid of it. Just get to know the shark, and become its friend. The forum sharks just may potentially be some of your best and most loyal customers.

Do you find forums to be of significant value to your brand? Discuss here.

Every year in March I make my annual trek to Austin to be part of the South By Southwest Interactive show, one of the biggest gatherings of people working in all aspects of the web in the world. For those who have been, they might describe the event as a simultaneous assault of information, networking and back to back parties. It has become the Everest of social media events, and in my fourth year of attending I realized that there are techniques for surviving a large event that I have been using and adding to each year. Here’s my list of the top 5 lessons that I would share to help anyone survive SXSW or any other large conference they may find themselves attending:

1. High-res Photo Note Taking – One of the tough things about a big event (aside from choosing which sessions to attend) is how to best take notes to bring information back to your internal colleagues who didn’t attend the event, or publish your own take on the sessions. A technique I have started using is taking high-res photos of key slides from presenters. It takes just a second, and it’s the easiest form of note taking as the slide becomes a reminder of a key point to write about later. To augment, sometimes I will also think of taking notes in terms of Twitter posts (140 character max). That format forces you to just focus on the key points of a session instead of just trying to capture everything a speaker says.
2. Brochure Collecting - At an event like SXSW, there are lots of sites and new innovations that are interesting and worth looking at … but time is limited at the event. Instead of trying to write down every URL, I collect their brochures or postcards and save them. That way I have a visual reminder to check out a particular site later when I am back in the office and have a free moment. Last year after SXSW, it took me a few months to get through looking at all the sites I found interesting – but I had a constant reminder of those sites through the stack of postcards and brochures and it helped me to stay organized.
3. Plan B Sessions - Your time is valuable and at a large conference usually you will be drawn in multiple directions. At SXSW a common complaint is that for every timeslot there are several sessions that you might be interested in seeing. Ultimately, you need to pick one, but my long time advice for attendees of a conference like this has been that if you find a session is not useful after the first 10 or 15 minutes, you should feel empowered to leave and go to your "plan B session." For every time you go to a session, you should always have a second option – just in case. That way you can maximize your time and what you learn from the event, and be flexible enough to correct a mistake without wasting an entire hour (or more).
4. Influencer Tracking – When you are not necessarily connected to every event or happening at an event, it can be tough to know what you might be missing. One useful way to track the events that you may want to be part of is by creating your own short list of people who you know will be attending all the best events. If they are active social media users (as they tend to be at an event like SXSW), you can see where they are headed and mirror some of your own choices of where to go based on this information. Even if they are not active with social media, this technique can work by talking to them or others to see where they will going.
5. Eating Left Handed - As promised in the title of this post, the last tip is about eating left handed. Chances are, you just spent a good part of the day shaking people’s hands and accumulating some kind of unwanted germs (no offense to the people you met, but facts are facts). We should all get more diligent about using that hand sanitizing stuff – but if you are like me and usually forget to do it, a good technique to teach yourself is to always eat left handed (ie – with your "non-shaking hand").

For those big event or SXSW veterans, feel free to suggest some other tips to help someone survive at a large conference in the comments … they might help me survive the last day of SXSW too!

Comments

In a recent article, we talked about the importance of usability of both the search engines and your site, with regards to the path to conversions. If you create content, you would do well to consider similar lessons in how you craft that.

As referenced in the previous article, eye-tracking research has been a major indicator in how sites are viewed by consumers. Such research can help webmasters understand where they eyeballs are going, and help them determine how to arrange the layout of their sties.  The quicker user eyeballs get to what they are looking for, the better experience they are going to have.

Applying Usability Concepts to Content

With this in mind, it stands to reason that in article writing,  it is a good idea to use visual elements to help readers find what they’re looking for. Matt Bailey of SiteLogic Marketing spoke with WebPronews about structuring content so readers can easily find the answers they are looking for.

As Matt references, studies have shown that people are frequently not reading content in its entirety when looking for information online. They’re scanning articles for the answers they seek. Matt suggests using:

- keywords in titles
- keywords in headers
- bullet lists when applicable

Essentially, "lead them where they want to go."

That’s not to say that content is all about getting attention. The quality should be there once you do have their attention. It’s just helpful to lead the reader where they need to go visually, to get them to read it in the first place.

The Search Engine Marketing Professional Organization (SEMPO) has shared the results of its annual State of Search Marketing Report. WebProNews talked about the findings with SEMPO’s outgoing president Sara Holoubek at the Search Engine Strategies conference in New York (more exclusive interviews from the conference can be viewed here).

Holoubek tell us that they had a record number of respondents this year. "Almost 1,500 people from across the globe in 68 countries answered the survey, she says.

The report estimates that the North American search engine marketing industry will grow 14% from $14.6 billion in 2009 to $16.6 billion by the end of 2010.

The report also indicates that measuring ROI is the biggest challenge facing marketers this year in all three key search tactics covered in the survey – SEO, paid search, and social media marketing. Additional findings include:

- Around half the companies (49%) are reallocating budgets to search engine marketing from print advertising. More than a third (36%) are shifting money away from direct mail, and almost a quarter are moving budgets from conferences and exhibitions (24%) and web display advertising (23%).

- The research highlights Google’s dominance as a search engine, with 97% of companies paying to advertise on Google AdWords. Nearly three quarters of companies (71%) pay to advertise on the Google search network while 56% use the Google content network (keyword targeted).

- More than half of advertisers (56%) and agencies (62%) say that Google keywords have become more expensive over the last year. Meanwhile, only around a third of advertisers noted an increase in Yahoo (32%) and Bing (29%) keyword costs.

- From a range of trends and marketplace developments, company respondents are most likely to say the personalization of search results is having an impact. Just under a third of companies (31%) say this is "highly significant," and a further 44% say it is "significant." Agency respondents felt the "rise of local search" was the most significant emerging trend with 38% saying this was "highly significant" with 47% labeling it as “significant."

SEMPOs findings suggest tha the rise of social media budgets, while still modest in comparison to EO and paid search, represent the "biggest opportunity" for search marketers in 2010.

Microsoft announced some new updates to Bing today at SES NY, where WebProNews covered the event live (during which a representative for Bing also let me know that live.webpronews.com would be a good place to check it out).

Will Bing’s updates affect your search strategy? Discuss here.

Microsoft’s Yusuf Mehdi, senior vice president, Online Audience Business, announced the updates during his keynote, which you can view here:

"The updates demonstrate Bing’s continued mission to connect people with the knowledge they want on the web," a Bing rep tells me.  

So what are the updates?

There’s an update to the Bing user interface, which adapts the page and search results based on the intent of the query. "We’ll be testing a new user interface that includes new design concepts that move the Quick Tabs functionality to the top of the screen, so customers see a more  visual and organized page," the rep explains. "On the left side of the page, there will be query-specific options to help refine users’ questions and help Bing better understand user intent. This rolling update begins today and will become available to approximately 5% of customers."

A new search experience for autos will also be rolled out (and available to everybody in the coming weeks). It pulls together disconnected content from across the web for what Bing calls a "one-stop-shop."

In addition, there is a new Foursquare map app for Bing Maps, where customers can see Foursquare check-ins, badges, and mayorships in Bing Maps.

When asked about how businesses can monetize the new opportunities presented by Bing, Mehdi said they can provide different kind of ads and find out more about user intent. "Signals of data have helped us understand user intent," Mehdi said.

The flighting of most of the updates begins today and will be rolling out to all customers later this spring and summer.

Check out our exclusive interview with Microsoft’s Stefan Weitz on the new Bing features:

What do you think of Bing’s new updates? Share your thoughts here.

For all sorts of reasons (more on that in a minute), Avinash Kaushik is an authority on search analytics.  He’s also a likable and entertaining speaker.  SES New York attendees were in for a treat, then, as Kaushik delivered a keynote address titled "Be Awesome: Ideas for Approaching Search Analytics Differently."

Coverage of SES New York continues at WebProNews Videos and at WebProNews Live.  Stay with WebProNews for more notes and videos from the event this week.

Kaushik wears several hats.  He works as Google’s analytics evangelist, and is also the cofounder and chief education officer of Market Motive.  What’s more, he’s a blogger and the author of two books (Web Analytics 2.0 and Web Analytics: An Hour A Day, with proceeds going to charity).

So let’s now move on to what Kaushik had to say.  He considers a number of different tools useful, and referenced Google Analytics Yahoo Web Analytics, Juice Analytics, and Wordle.  The key thing is to reduce a massive glob of data to something manageable and identify useful keywords and trends.  Then, "Focus efforts to where you will have the highest ROI."

That doesn’t mean you should ignore all but a couple of data points, though.  Kaushik recommended thinking about the long tail.  Half of his site’s visitors come from search engines via 26,000 keywords, for example.  And "look at the now to predict the now" is a related piece of advice.

Of course, that brings up another key thing: have an accurate attribution model, not the "make crap up" approach some people take.  Kaushik argued that it’s necessary to realize your impact in order to achieve greatness.  And he suggested using the margin-based decay attribution model, which gives the bulk of the credit to the last click and then decreasing amounts to previous ones.

Finally, Kaushik suggested running experiments to find out what mix of media produces the best return, all the while keeping an eye on bounce rates that signal "I came, I puked, I left."

WebProNews anchor Abby Johnson contributed to this report.
 

It’s no secret that marketing tactics must change over time – just imagine how far a modern newspaper would get paying boys to shout "extra" on city streets – and the search marketing industry may be changing right now.  Experts discussed how, along with how marketers should react, in an SES New York session titled Search Marketing: Analyze This.

Coverage of SES New York continues at WebProNews Videos and at WebProNews Live.  Stay with WebProNews for more notes and videos from the event this week.

Brad Hill, the director of Weblogs, Inc., asserted that SEO has come to be about communities and personal networks as people form direct connections with sources that are important to them.  This doesn’t mean that Google’s unimportant, but the fact that the company’s scrambling to implement real-time search options does send a certain signal.

Erika Brown, an executive vice president of corporate strategy at Frost & Sullivan, then argued that SEO now stands for "search everything optimization."  Companies need to optimize pictures, videos – everything, really – and intertwine their SEO and PR efforts.

Mobile efforts might pay off, too.  Brown recommended making mobile versions of corporate sites and making mobile apps.  Jonathan Blum, the founder and principal of Blumsday, then added that it might be best to favor the Android platform over the iPhone, stating that Android will scale past Apple’s alternative.

All in all, though, Hill maintained that marketing will continue to come down to anticipating demand.  Companies should keep that in mind in terms of content creation and search optimization.

WebProNews anchor Abby Johnson contributed to this report.

Arguably the biggest news in the tech industry so far this year, has been Google’s launch of the Nexus One smartphone. The company rocked the mobile space when it announced that it would be selling the device on its own without the need of a carrier contract (although such contracts are available).

The device has come under fire from some consumers, who complain about poor 3G connections, as well as customer support issues. It has reportedly been difficult for people to get the support they’re after via phone call, with the company apparently preferring online and email support.

Google has acknowledged the problems that exist though, and seems to be taking the position that everything will get straightened out, chalking up the trouble to a new way of doing things. One Google spokesperson is quoted as saying:

"We’ve worked closely with our Nexus One launch partners to make support available through a variety of channels. This is a new way to purchase and support a mobile phone, and we’re committed to sorting out the few kinks that do exist."

Google is advertising the Nexus One hard. For a while, it even had its own spot right on the Google.com home page. As other have noted, the company has been flooding the web with ads for it in general.

The Nexus One is only the beginning of Google’s mobile plans though. In time, the company will release more devices. WebProNews recently spoke with GoogleAndBlog author Michael Martin about the company’s plans in the mobile market (keep in mind this was shot prior to the release of the Nexus One):

The Nexus One has been forecast to sell 5 or 6 million units this year, and generate between $2.6 billion and $3.2 billion. Google is currently selling the phone for $529 on its own, with T-Mobile offering it with a two-year contract for $179. eWeek reports that it costs $174.15 to make, according to iSuppli.

Related Articles:

> Google Unveils Nexus One "Super Phone"

> Nexus One Sales Of 5-6 Million Units Forecast

> New Google Phone Has Tech Community Licking Chops

At SES Chicago, there was an interesting session in which a group of search marketing professionals debated the issue of which is better between PPC and SEO. Participants included Dave Naylor, Chirstine Churchill, Michael Gray, and Karen Weber, and Rand Fishkin.

Does PPC have more benefits than SEO? Comment here.

Churchill pointed to a study from Engine Ready on conversion rates by source of traffic (PPC vs organic). The study found:

- Conversion rates: PPC just barely beat SEO
- Average Order Value: Paid won
- Average time on site: Paid won

She gave the following as advantages of PPC:

- Gives immediate online presence
- Have a new site? Have ads in an hour
- Start getting ROI sooner
- No ramp up time
- Great for seasonal items or time sensitive promotions
- Great for testing
- Easily test effectiveness of new marketing message or site design change
- Quickly gather feedback
- Regulate traffic volume
- Sales pipeline empty? Use PPC to push traffic
- Overloaded? Pause campaigns or cut back spend
- Have limited sales season? Saturate market while demand is high

"PPC is very agile. It’s also has targeting advantages," said Churchill.

For targeting, she says PPC provides opportunity for high visibility in multiple channels (search engines, content sites, mobile phones), expands results beyond search results, and gives you control over placement on SERPs and better control over landing page/message.

It’s often easier to sell PPC to management because the concept is similar to traditional advertising, and provides for direct accountability. It’s easy to track measures of success. It’s an effective way to drive qualified traffic to your site, and it allows you to expand your opportunities.

Weber says the top five reasons why "PPC rules," are: speed, flexibility, it’s unlimited, it’s goal-driven, and it’s controllable. You can quickly manipulate keywords to those that drive conversions, you can quickly change bid prices, and you can quickly get in and out of the market. You can turn your campaign on and off, and change ad copy, keywords, etc. You can target a much wider range of keywords, adhere to a budget, and have an immediate impact on sales.

Fishkin pointed out that PPC gets 10% of clicks, but 90% of spend. He said SEO is more challenging and less controllable, but the spend is there and the fact that people click organic results.

Gray said he believes that PPC could make SEO better, but Google is banning people now, so it makes things more challenging. Naylor said he believes SEO is more "open." Weber and Fishkin both said they would outsource PPC over SEO.

Gray said it’s important to get in the top during the early part of the research phase, especially since Google is personalizing results for everyone now. Churchill noted that Google’s personalization is a better argument for PPC. Like iEntry CEO Rich Ord recently noted, the addition of personalized results could "make people less reliant on organic search results for their traffic and in turn increase their use of Adwords."

Another point was brought up as we recently discussed – that the search engines are pushing organic listings down with mixed media (blended, universal) results.

Certainly there are many advantages to both PPC and SEO, and they can compliment one another. Actually, a recent study from a couple of NYU Stern professors found that organic search engine results can play a direct role in whether or not a paid listing is clicked.

Which do you think is more important – SEO or PPC? Share your thoughts here.

WebProNews reporter Abby Johnson contributed to this report.

Related Articles:

> Does an Organic Search Presence Help Paid Result Performance?

> Can You "Rank" in Google if Everyone Has Different Search Results?

> Optimizing for Mixed Media Search Results

As Google’s search engine competitors often bring up, searchers want more than just "ten blue links" these days. Of course it has been quite a while now since search results from any of the big three were only ten blue links for most searches. We are well into the era of blended search.

Google calls this "Universal" search, but the concept is generally the same among Google, Yahoo, and Bing. Results incorporate different forms of online media. Every day, we see image results, news results, video results, local results, blog results, and more sprinkled throughout search results for any given query. That’s just how it is now.

The nature of blended search requires that webmasters not only optimize their sites for search in general, but for separate and individual search engines. As SEO Dave Naylor pointed out at SES Chicago, blended or universal search results can reduce traffic for "traditional" sites. These results usually catch the user’s eye, and may draw them away from organic listings (this is one of the reasons why local search optimization is getting more difficult).

That said, there are tremendous advantages to blended search results, obviously for the user, but even for the webmaster and/or business.

According to Larry Cornett, VP of Consumer Products at Yahoo, who spoke on this subject at the conference, the value of blended, mixed media search results comes from:

- a more comprehensive search experience
- guiding searchers to the right results
- a broader range of SEO opportunities
- taking control of your brand
- increasing qualified clicks

Just break it down by the areas you have a shot at ranking in. Can you get indexed in news search? Image search? Blog search? Forgive me for quoting Too $hort, but "Get in where you fit in." Can you do video and make it helpful and relevant to users? Do it and optimize for video. The more categories of media that the search engines are incorporating into results (that you can justify getting involved with), the more cracks you have at additional results page real estate.

Read these articles for more on this kind of thinking and specific tips on carrying it out:

- How Do Google’s New Search Options Affect SEO?

- Google News SEO Tips – Ranking in News Search

- Get More Traffic from Bing’s Image Search

- Rank in Image Searches and Get Valuable, Untapped Traffic

- Tips For Ranking Higher On and With YouTube

- Critical Local Search Factors To Pay Attention To

- Tons of Tips for Ranking in 5 Other Google Engines (looks at YouTube, Image Search, Google News, Maps/Local, and Blog Search)

Have additional tips or advice? Share here.

Yahoo is discontinuing its paid inclusion service, Search Submit. This was revealed at the iProspect/Range Online Media Client Summit on a panel moderated by Danny Sullivan. Sullivan’s Search Engine Land received the following statement from Yahoo:

We are committing our resources and efforts to our core areas of focus, including improving the search experience and relevancy of our ads to increase user engagement and ROI for advertisers, and as a result, have decided to exit Search Submit. We have stepped up innovation in Search Marketing, recently rolling out search retargeting, Rich Ads in Search and improved matching technology, and in Consumer Search, with enhancements like the new search results page. These enhancements deliver value, control, innovation and relevance to our advertisers, leading to increased ROI.

Yahoo! will exit Search Submit at the end of 2009. Yahoo! is providing those advertisers affected by the decision a sufficient lead time to assist in the transition. In addition, Yahoo! has recently announced a series of important enhancements to its Search advertising business and will work closely with many Search Submit advertisers to provide them with search solutions that will benefit their businesses.

Yahoo told WebProNews at the recent Search Marketing Expo that the company is giving its advertisers more control. In the following interview, Yahoo Director of Product Management David Miller told us that the forthcoming Yahoo/Microsoft deal will open up more innovation for advertisers. He also talks about some things Yahoo currently has going on and will in the near future with regards to giving advertisers greater control.

Miller said that early next year, Yahoo will be launching "network distribution," and advertisers will have the ability to separately bid on campaigns for Yahoo, the partner network, or both. He also discussed a tool (which is currently in beta) that lets advertisers control their accounts while offline.

At the Search Engine Strategies conference in San Jose, WebProNews attended the session on how SEO can help save the publishing industry, a quite interesting topic, considering the controversy the industry has been experiencing of late. Do you think SEO can help publishers save their businesses? Share your thoughts here.

The session looked at challenges, tactics, and opportunities unique to online publishers. It covered solutions for technical obstacles, duplicate content and CMS issues, writing keyword rich headlines, training the editorial staff and updating the publishing culture from print to online. Essentially, the session was designed to educate participants on how to save jobs by leveraging SEO, driving traffic, and putting ad dollars back in publishers’ pockets, as described by SES.

Liesel Kipp, VP Global Head of Product Management at Thomas Reuters shared four tips:

1. Show the value of SEO
2. Data is the key to your success
3. Set goals and show how you will beat them.
4. Evangelize, evangelize, evangelize.

Kipp says Reuters was able to increase its visitors by 500% in 5 years, and that you have to constantly talk about search and SEO. According to Kipp, relationship building is critical, and you should talk about your successes and failures.

BusinessWeek Search Marketing Manager Ulli Muenker offered some more tips on the subject:

1. Spread the SEO Excitement  in Editorial.

- Get the high level buy in
- Find SEO champions in the editorial team
- Create peer relationships to overcome skepticism

How:

- Show projected traffic increase
- Show competitor’s search traffic results
- Demonstrate the before and after effect of page increase

2. Conduct Regular Training

What:

- Run regular individual and small group training sessions
- Train the trainer for new hires
- Engage external SEO editorial consultant

How:

- Limit group training to 10-12
- Create a relaxed environment with cookies, lunch and learning
- Give them what they need to learn

3.  Make Editorial Part of the Success

- Create SEO friendly article headlines.  Online headlines are different than print headlines.  Write straightforward headlines. No puns, sarcasm or jokes online. It just doesn’t work! Just bring in keywords so that people understand the message.

- Write sub-headlines under the headline. Write keyword rich sub headlines. Include keywords, synonyms and derivatives.

- Use keyword-rich link text. Use keywords when linking to other internal pages. Check connecting landing page’s keywords.

The Atlanta Journal-Constitution SEO Manager Allison Fabella offered these tips:

- Location, location, location. In your section’s front load your title tags with Location such as "Cobb count News / ajc.com.  The same goes for meta descriptions, url’s, and headlines and sub-headlines. Also, use H1 and H2 tags.

- It is so critical that your CMS is setup to be able to implement these tips. This is key to your success. There are a lot of CMS’s out there… make sure your SEO team approves. Once you purchase your CMS, make sure you stay involved. This may make you unpopular. Also, make sure your sitemaps are part of your requirements.

- Sitemaps are your newspaper’s best friend. Site maps help get along structural road blocks built into bad site architecture. Use both web sitemaps and news sitemaps (Google News). Group your sitemap into different sections. In each sitemap include no more than 50,000 stories. Also, follow sitemap protocols. They make a less than perfect sitemap more perfect!

Tribune SEO Director Brent Payne talked about Twitter for media companies. He said there are 4 account types that publishers should set up. They are:

- RSS feed – Do not follow people back from this account, follow your own accounts.

- Get your celebrities involved. Make it a job requirement to have a Twitter profile. Most of our broadcast personalities are required to make 4-5 social connections per day.

- Let employees Tweet. "I am an example of that. I have the second highest Twitter account of employees at the Tribune." Talk to them about legal issues and ground rules but encourage them to do that. Understand that mistakes happen from time to time. But do not officially endorse these twitter accounts as official voices of the company.

- Building a persona. Tribune created the colonelTribune, which is actually tweets from 4 or 5 of us. Create a character that your audience can connect with personally. Spend time to create a decent avatar. This is our best twitter account with 300,000 followers!

Payne says you then need to promote your Twitter profiles. One way to do this, that the Chicago Tribune did, is to recreate your masthead with the Twitter names of writers instead of the actual reporters. He also says to use the Twitter directories, and to use big ones like Twellow and Wefollow.

Engaging the locals, he says (Twellow’s feature TwellowHood is a great way to find the btw – my words, not his ). He suggests having a Tweetup and inviting top journalists or TV personalities and top referrers and bloggers. He also recommends taking a lot of pictures for "longer promotional shelf-life". "Don’t buy the alcohol," he warns though. Trouble could arise.

Finally, Marshall Simmonds of the New York Times and Define Search Strategies says to define "the almighty tag." He says they ask their editors to "enhance" titles for SEO. They want to see links off the domain in order to become a resource and an authority. He also said journalists didn’t have linking in their head, and that it’s ok to link out.

A couple more interesting items Simmonds shared include:

- "We pushed back our registration wall to 8 clicks and crawlers to 5 clicks. Google quit crawling the New York Times in 2005. Yahoo crawled our registration page 5 million times. They literally kept crawling it."

 - "If you are not keeping in constant communication with your IT Department they are going to screw it up. It is a constant issue. There is also the problem with template roll-backs. We put a lot of check lists in front with the IT Department. This goes for marketing as well. The Ad Department is eventually going to try to sell an advertisement that is going to hurt search traffic as well."

That about does it for that session. Some very interesting tips on SEO education for publishers. Stay tuned to WebProNews for further coverage of the Search Engine Strategies conference.

Is lack of strong SEO tactics a big contributor to online publishing woes? We’d love to know what you think.